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API SPEC Q2-2011 pdf free download

API SPEC Q2-2011 pdf free download.Specification for Quality Management System Requirements for Service Supply Organizations for the Petroleum and Natural Gas Industries.
1 Scope 1.1 Application This document defines the quality management system requirements for service supply organizations for the petroleum, and natural gas industries. It is intended to apply to the execution of upstream services during exploration, development and production in the oil and gas industry. This includes activities involved in oil and gas well construction, intervention, production, and abandonment. This document applies to activities associated with well servicing, equipment repair/maintenance, and inspection activities. This document specifies requirements of a quality management system for an organization to demonstrate its ability to consistently provide services that meet customer, legal, and other applicable requirements. This document was developed by a group of upstream technical experts. While this document and/or portions thereof could be applicable to other industry segments, it is recommended that other segments carefully review these requirements to determine their applicability and if necessary develop a segment annex identifying any segment- specific requirements. 1.2 Exclusions When an organization performs activities addressed by this document, including the provision of service-related product, all requirements shall be performed and no claims to exclusion of those requirements shall be permitted. Where exclusions may be possible or where service-related product is not provided, the basis for claiming exclusions shall be identified and such exclusions shall not affect the organization’s ability, or responsibility, to meet customer and applicable regulatory requirements. Exclusions shall be limited to requirements within the following clauses: — 5.7.3 Identification and Traceability — 5.7.4 Service-related Product Status — 5.7.6 Preservation of Service-related Product — 5.7.7 Validation of Service-related Product —
3 Terms, Definitions, Abbreviations, and Acronyms 3.1 Terms and Definitions For the purposes of this document, the terms and definitions given in ISO 9000 and the following shall apply. When identical terms are defined in ISO 9000 and this document, the following definitions shall apply. 3.1.1 acceptance criteria Specified limits of acceptability applied to process, service, or product characteristics. 3.1.2 acceptance inspection Demonstration through monitoring, evaluation, or measurement that the service or service-related product conforms to specified requirements. 3.1.3 calibration Comparison and adjustment to a standard of known accuracy. 3.1.4 collection Process of obtaining, assembling, and/or organizing applicable documentation with the intent of meeting the requirements for control or records. 3.1.5 compliance Act or process of satisfying the legal and other applicable requirements of a regulation or regulatory body. 3.1.6 critical That deemed by the organization or customer as indispensable or essential, needed for a stated purpose or task, and requiring specific action. 3.1.7 critical success factor Element of service that is essential to achieve goals or stated objectives. 3.1.8 key performance indicator KPI Metric by which an organization measures the manner or quality of the functioning of its processes, service, or service-related product. 3.1.9 legal requirement Obligation imposed on an organization, including those that are statutory or regulatory.
3.1.11 outsourced Business function or process which is contracted to an external supplier. 3.1.12 preventive maintenance Planned action to minimize the likelihood of causes of equipment failure and unscheduled interruptions to planned events. 3.1.13 risk Situation or circumstance that has both a likelihood of occurring and a potentially negative consequence. 3.1.14 service Performance of an activity by one function or organization for another. 3.1.15 service quality plan Document that establishes procedures, resources, processes, and any required sequence of activities identifying and controlling the quality requirements. 3.1.16 service-related product Materials, equipment, and software used in the execution of a service.

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